Aiden — Conversational AI That Knows Your Business
A multi-tenant, RAG-powered conversational platform that turns your documents, data, and expertise into an intelligent agent anyone can talk to — in any language, on any channel.
80%
Ticket Deflection
<500ms
Response Time
40+
Languages
99.9%
Uptime SLA
How Aiden Works
Aiden uses Retrieval-Augmented Generation (RAG) to ground every answer in your actual data. No hallucinations, no generic responses — just accurate, business-specific intelligence.
Ingest
Upload documents, connect APIs, scrape websites. Aiden indexes everything into a vector knowledge graph unique to your tenant.
Understand
When a user asks a question, Aiden retrieves the most relevant context, then generates a grounded, accurate response.
Respond
The answer is delivered in natural language, with citations, follow-up suggestions, and optional human handoff.
Built for Every Industry
From retail to government, Aiden adapts to your domain, your language, and your compliance requirements.
Customer Support
Resolve 80% of support tickets instantly with context-aware answers drawn from your knowledge base, docs, and past conversations.
E-Commerce
Intelligent shopping assistants that guide buyers, answer product questions, and recover abandoned carts in real time.
Education & Training
AI tutors that adapt to each learner, answer curriculum questions, and provide 24/7 academic guidance.
Healthcare
Patient intake bots, appointment scheduling, and symptom pre-screening — HIPAA-friendly and multilingual.
Real Estate
Virtual agents that qualify leads, answer property questions, and schedule viewings around the clock.
Government Services
Help citizens navigate forms, find information, and complete applications in Arabic and English.
Enterprise-Grade Features
Everything you need to deploy conversational AI at scale — with the security and reliability your business demands.
Multi-Tenant RAG Engine
Each client gets an isolated knowledge graph. Upload docs, websites, PDFs, or databases — Aiden indexes and retrieves with precision.
Multi-Channel Deployment
Deploy to website widgets, WhatsApp, Slack, Teams, SMS, or custom apps with a single configuration.
Sub-Second Responses
Optimized inference pipeline with semantic caching delivers answers in under 500ms, even on complex queries.
Continuous Learning
Aiden learns from every conversation. Flag incorrect answers, and the model self-corrects within hours.
Analytics Dashboard
Track resolution rates, user satisfaction, top queries, knowledge gaps, and agent performance in real time.
Enterprise Security
SOC 2 compliant, end-to-end encryption, role-based access, and full audit logs for every interaction.
Deploy Aiden for Your Business
Give your customers instant, accurate answers — 24/7, in 40+ languages. Set up in days, not months.
Deploy Aiden for Your Business